Malmaison Cheltenham

ex. The Montpellier Chapter

Bayshill Road, Cheltenham, United Kingdom, GL50 3ASshow map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  148 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

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Overview

The 4-star Malmaison Cheltenham Hotel places guests abound 4.1 km from Walks With Hawks. Residing in a 4-story building, the hotel was opened in 1896 and renovated in 2010.

The hotel is 5 minutes' walk away from Montpellier District. The distance between Cheltenham city center and the property is 1 km.

Welcoming guests with a sun deck, an outdoor swimming pool and a library, the hotel is placed next to restaurants, bars and golf courses.

Malmaison Cheltenham Hotel is located within a 15-minute drive from Gloucestershire airport.

Rooms

The property comprises of luxurious rooms, including executive king room, executive twin room and small double room appointed with free wireless internet, satellite TV, climate control, a laptop safe and a work desk. The guestrooms offer an artistic interior and carpet floor.

Eat & Drink

Situated 450 meters from the venue zizzi, Cheltenham Spa and Lumiere serve a variety of food.

A continental breakfast is served at the price of GBP 7 per person per night.  The hotel offers a full breakfast at the price of GBP 9.50 per person per night. 

Services

The stylish hotel features 24-hour front desk, 24-hour room service and 24-hour security.

Relax

A wellness centre, a Jacuzzi and a sauna as well as facials and massage are available to guests on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   61.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Newspaper service

Dining

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Jacuzzi
  • Library

Room view

  • Garden view
  • City view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Data ports

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 13 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Cheltenham Art Gallery & MuseumCheltenham Art Gallery & Museum2300 ft
Albion House Social ClubAlbion House Social Club2700 ft
Casino SlotsCasino Slots2300 ft
QuicksilverQuicksilver2700 ft
Royale Gloucester Snooker & Social 1993 LodgeRoyale Gloucester Snooker & Social 1993 Lodge2700 ft
Ace BingoAce Bingo2700 ft
Cotswold motor museum and toy collectionCotswold motor museum and toy collection2700 ft
Everyman TheatreEveryman Theatre2300 ft
The Playhouse TheatreThe Playhouse Theatre2300 ft
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zizzi, Cheltenham Spazizzi, Cheltenham Spa1500 ftSt James Church
Prithvi RestaurantPrithvi Restaurant2000 ft37 Bath Road
LumiereLumiere2200 ftClarence Parade
Daphne RestaurantDaphne Restaurant2300 ft2 Crescent Place
Well Walk Tea RoomWell Walk Tea Room2400 ft5-6 Well Walk
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Odeon CinemaOdeon Cinema3700 ft
Ballyhoo Leisure LtdBallyhoo Leisure Ltd1.5 mi
Cotswold Tenpin BowlingCotswold Tenpin Bowling1.6 mi
Cheltenham RacecourseCheltenham Racecourse1.7 mi
Holst Birthplace MuseumHolst Birthplace Museum4000 ft
Bacon TheatreBacon Theatre4600 ft
Pittville Pump Room Pittville Pump Room 1.4 miPittville Pump Room East Approach Drive Pittville Park
Belas KnapBelas Knap5.3 mi England
Sudeley CastleSudeley Castle6.5 miOff B4632, Winchcombe
Gloucester CathedralGloucester Cathedral7.2 mi12 College Green Gloucestershire
Tewkesbury AbbeyTewkesbury Abbey7.3 miAbbey Office Church Street
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Getting around
Airports
Gloucestershire (GLO)3.6 mi
RAF Station (FFD)19.6 mi
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Reviews
8.6
SuperbBased on  148  reviews
  • 6.6
    Good

    Design of the Hotel is great, very quiet and tidy

    There is no Air condition!!! It was boiling and we couldn’t really sleep. Changed the room at Midnight and even had to take showers to cool down. The management didn't have much to say and got us a discount on the room. For the price we paid I won't be going back again!

  • 9.6
    Exclusive

    Nearly everything - food decor staff

    Lighting in bedroom was too low as putting make up on to get ready was almost impossible. Breakfast - cooked breakfast was too small and toad is a British must Mini bar fridge was not cold enough

  • 9.6
    Exclusive

    The staff were excellent - always cheerful and keen to help.

    The layout of the room was a bit querky but had plenty of facilities and a complementary mini bar.

  • 7.0
    Very good

    Breakfast was excellent, very comfortable dining room and well-cooked food. Also, the location was perfect.

    The air-conditioning in our room did not work, and no staff came to check it despite requests. Also the bathroom was tiny and the room should really have been a single room, not a double room.

  • 5.8
    Guest rating

    The spa treatments and treatment rooms.

    Room far to small for the rate charged

  • 5.4
    Guest rating

    Good food

    Problems with the room - unable to sort problem out but management did give reduction on price. Otherwise main lobby/restaurant lovely.

  • 9.6
    Exclusive

    Understated luxury; a sense that no sense has been spared in renovation; free mini bar; no chinz; innovative room design.

    Too much noise from restaurant at night

  • 8.2
    Fabulous

    The attention to detail of the hotel environment.

    The housekeeping did let things down a little - the milk was off in our mini bar and things were not re stocked in our tea and coffee supplies. Also we had to wait an exceptionally long time for breakfast and when it arrived it was not what I ordered.Staff did offer to change it but we had time constraints so had to go with what had been served.

  • 6.2
    Good

    A relaxed and yet "dressy" atmosphere!..yummy mummy meeting venue! Cosy corners to sidle into with either glasses of wine, or, trays of tea and sandwiches,or,coffee..and,books!! Excellent scrambled eggs at breakfast!and good ingredients,hopefully,locally sourced?.but beautifully cooked.the fresh orange juice was good too! Helpful staff mostly..some,slower on the up-take than others!its a matter of making eye-contact and moving quickly to assist or,clear away!Otherwise,a very stylish hotel to stay at.

    The size of our room came as a surprise!..If either of us were "large"..we would have struggled to move around the room with ease!..The weight of the front entrance door was another bugbear!extremely heavy to open..and if you were carrying shopping,it was a matter of putting it down and using both hands!..awkward!The lift had a mind of its own!a case of "manayana!".

  • 7.8
    Fabulous

    Excellent staff could not do enough very attentive, also professional in their attitude towards all their guests,they made everyone very welcome, all the staff come across as though they are proud of working for the Hotel which makes a huge difference. The beds are very comfortable, Towels/ fittings etc are all the best of quality which goes towards enjoying your stay.

    Booked a Superior Double room, which seemed very small, and the air conditioning was totally inadequate considering the size of the room.We would stay again but would only consider this by upgrading to a larger room especially if staying more than one night, in this instance we stayed two nights, so the air conditioning, and size of the room was an important factor towards making our stay more comfortable.

  • 9.2
    Superb

    The total ambiance, very relaxed but well organised. Good service from friendly and helpful staff, everything you need within reach of the hotel - a great place to chill out after a day out in Cheltenham.

    Lighting in room slightly too high-tech and not really user friendly enough. Especially if needed in an emergency!

  • 7.0
    Very good

    The hotel building is nice and well located with good parking facilities, our room was big and bright with an excellent bed and high quality bed linen. The staff was helpful and the bar/sitting area and restaurant very pleasant. The food was good. The choice of wine pretty decent.

    We booked a "Luxury Double Room" and asked specifically for a quiet room and frankly it felt like a normal double room; as it was overlooking the main entrance (room 117) and the main street it was not quiet.The bathroom was much too small for a double room with one very small sink (even for one person), squeezed between the bathtub and the wall. The towel "warmer", which was very hot, was fixed on the wall next to the sink, therefore further limiting the space and it was very hot. The a/c was not working well at all and because of its orientation, exposed to the sun from early in the morning, and poor window isolation properties, our room became very hot very quickly. The staff although young, cheerful and helpful was very limited in number. The gym/fitness was ridiculously small and the spa not in full working order.

  • 10.0
    Exclusive

    Everything. I stay in hotels a lot and this was the best. The space in the room and everything worked to perfection. Things that irritate in most hotels like coat hangers that are fixed and not enough light to make up have been addressed .The food was outstanding. I could not have found one fault if I had tried. I would love to meet the designer. Thank you. Excellent value for money

  • 7.0
    Very good

    Convienent to the city ,very modern, technology driven, Staff polite and plentiful

    Limited parking our room very small

  • 10.0
    Exclusive

    I travel a lot and this is the first time I've ticked excellent in every box for the review. All staff we met were very friendly and helpful, in particular they made sure our dog was catered for. The decor was outstanding and the whole hotel looked like it had been refurbished very recently. I will definitely stay here again even if its slightly off route.

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Highlights
9
SuperbBased on  148 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEAll children4 - 13 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Gloucestershire (GLO)3.6 mi
RAF Station (FFD)19.6 mi
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Check rooms and rates
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Rooms and Guests
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